Disputes: formal verdicts on money
When a ticket isn't enough — file for a binding decision.
Disputes are for money disagreements: missing payouts, wrong splits, contested refunds. Support tickets are for everything else.
- File from the payout, order or contract — the evidence links itself. Say what you expected and what happened, with numbers.
- Review: both sides can add one round of evidence. We check the frozen contracts, ticket figures and payout logs.
- Verdict: a written decision with a resolution note, and the money moved (or confirmed correct) within days.
Filing a dispute opens a linked support ticket automatically, so you can talk to us while it runs.
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